Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a sportsbook we should take a closer look at? This page explains what we can help with and what falls outside our reach.
What we can help with
Best Offshore Sportsbooks covers offshore sportsbooks that accept US players — books licensed outside the United States, typically in jurisdictions like Curaçao, Panama, or Costa Rica, that sit outside US state regulation. We reach out to us about:
- Corrections to a review — a bonus term that changed, a licensing detail that's out of date, or a payout policy that's shifted
- Questions about how we score and rank sportsbooks, including how we weigh odds, bonuses, and payout speed
- Suggestions for offshore books we haven't yet reviewed
- General feedback on the site's content or usability
What we can't do
It's worth being upfront about this: Best Offshore Sportsbooks is an independent review and comparison site. We do not operate any sportsbook, hold customer funds, process bets, or manage accounts on any of the sites we cover. That means we're not able to help with:
- Deposits, withdrawals, or account issues on a specific sportsbook — those go through that operator's own customer support
- Verification (KYC) delays or document requests — again, that's between you and the book you signed up with
- Disputes over bonus terms, rollover requirements, or winnings — we can point you to what a site's terms say, but we can't intervene on your behalf
- Login, password, or technical problems with an operator's site or app
If you're dealing with any of the above, contact the sportsbook directly through the support channel listed on its own site. Because offshore books operate outside US state regulation, there's no US regulator or ombudsman we can escalate a complaint to on your behalf — that's part of the legal grey area readers should weigh before depositing anywhere offshore.
Before you write in about a specific site
A few things that help us give you a useful answer faster:
- Tell us which sportsbook the question relates to, if it's about a specific operator
- Include the date you last checked the information, if you're flagging something as out of date
- Keep account numbers, passwords, or ID documents out of any message you send — we don't need them and can't act on them
How our reviews and rankings work
Some readers write in asking how a book like Lucky Rebel or BetOnline ends up ranked where it does. In short: we assess offshore sportsbooks on odds quality, market coverage, payout speed and limits, banking options including cryptocurrency, bonus terms, and general reputation for paying customers. Commission from an operator, where it exists, never buys a higher position — it's disclosed, and it's kept separate from scoring. If you think a ranking is off, that's exactly the kind of feedback this page is for.
A note on age and responsible gambling
This site is intended for readers 21 and older. Betting with an offshore sportsbook carries real risk, including the risk of losing money and, because these operators sit outside US regulation, the risk of payout delays or disputes with no state-level recourse. If gambling stops being fun or starts to feel like a way to cover other problems, the national helpline is 1-800-GAMBLER. Our Responsible Gambling page has more on the tools and support available, and offshore books generally offer fewer built-in safeguards than regulated US operators, so it's worth reading before you deposit anywhere.
Other places to look first
Depending on what you're after, one of these might answer your question faster than writing in:
- Our About Us page explains who we are and how independent the reviews actually are
- Our Terms and Conditions page covers how this site itself operates, including our affiliate relationships
Otherwise, send us a message with as much detail as you can, and we'll get back to you. We read everything, even if we can't act on requests that belong with an operator rather than with us.